.quality-page{--q-ink:#263e35;--q-muted:#65786c;--q-line:#e1e8e1;--q-green:#315c46;--q-soft:#edf4ed;max-width:1600px;margin:0 auto;padding:30px 32px;color:var(--q-ink);font-size:13px;line-height:1.5}
.quality-page *,.quality-dialog *{box-sizing:border-box}
.quality-page svg,.quality-dialog svg{width:17px;height:17px;flex:none;vertical-align:middle}
.quality-page button,.quality-dialog button{cursor:pointer}
.quality-page button:disabled,.quality-dialog button:disabled{cursor:default;opacity:.45}
.quality-page :is(button,input,textarea,select):focus-visible,.quality-dialog :is(button,input,textarea,select):focus-visible{outline:3px solid #8aaf98;outline-offset:3px}
.quality-page .btn,.quality-dialog .btn{font-size:12px;min-height:38px;display:inline-flex;align-items:center;justify-content:center;gap:7px;white-space:normal;line-height:1.4}
.quality-page .btn.primary,.quality-dialog .btn.primary{background:#315b45;border-color:#315b45;color:white;box-shadow:0 2px 4px #264c3012}
.quality-page .btn.primary:hover,.quality-dialog .btn.primary:hover{background:#264c38}
.q-heading{display:flex;justify-content:space-between;align-items:center;gap:24px;margin:0 0 24px}
.q-kicker{display:block;font-size:10px;font-weight:700;letter-spacing:.11em;color:#607969}
.q-kicker>span{padding:0 7px;color:#a5b0a5}
.q-heading h1{font-size:27px;line-height:1.25;font-weight:650;letter-spacing:-1px;margin:11px 0 8px;display:flex;align-items:center;flex-wrap:wrap;gap:12px}
.q-heading p{margin:0;color:var(--q-muted);font-size:13px}
.q-actions{display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.q-free{display:inline-flex;align-items:center;background:#ecf3e9;border:1px solid #dce8d7;border-radius:5px;padding:4px 7px;font-size:10px;letter-spacing:0;font-weight:500;white-space:nowrap;color:#4b6949}
.q-metrics{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:12px}
.q-metric{appearance:none;border:1px solid var(--q-line);background:white;box-shadow:0 2px 5px #29453603;border-radius:12px;padding:17px 18px;text-align:left;display:flex;flex-direction:column;gap:5px;color:var(--q-ink);font:inherit;min-width:0}
button.q-metric:hover{border-color:#9fb8a4;background:#fbfdf9}
.q-metric>span{display:flex;justify-content:space-between;align-items:center;gap:8px;font-size:12px;font-weight:500}
.q-metric>span svg{width:13px;height:13px;color:#9aab9b}
.q-metric strong{font-size:29px;line-height:1.3;letter-spacing:-.7px;font-weight:600}
.q-metric small{font-size:10px;color:var(--q-muted)}
.q-average{background:#f0f5ed;border-color:#dce8d7}
.q-workspace-note{display:flex;gap:7px;align-items:center;margin:14px 0 24px;font-size:11px;color:var(--q-muted)}
.q-workspace-note svg{width:13px;height:13px}
.q-toolbar{display:flex;justify-content:space-between;gap:12px;align-items:center;border-bottom:1px solid var(--q-line);margin-bottom:16px}
.q-queue-nav{display:flex;align-self:stretch;gap:22px;overflow-x:auto}
.q-queue-nav button{font:inherit;background:none;border:0;border-bottom:2px solid transparent;padding:12px 0;color:var(--q-muted);white-space:nowrap;font-size:12px}
.q-queue-nav button.is-active{border-color:var(--q-green);color:var(--q-green);font-weight:600}
.q-refresh{margin-bottom:7px}
.q-search{display:flex;gap:8px;margin-bottom:14px;max-width:600px}
.q-search label{display:flex;align-items:center;gap:9px;flex:1;min-width:0;border:1px solid #d6e0d5;border-radius:8px;padding:0 12px;background:#fff;color:#7e9482}
.quality-page .q-search input{border:0;padding:10px 0;width:100%;background:none;outline-offset:0;min-width:0}
.quality-page :is(input:not([type=checkbox]),select,textarea),.quality-dialog :is(input:not([type=checkbox]),select,textarea){border:1px solid #d4ded3;border-radius:7px;background:white;padding:9px 10px;color:#2c4436;font:inherit;font-size:12px;max-width:100%;min-width:0}
.quality-page textarea,.quality-dialog textarea{width:100%;resize:vertical;line-height:1.7}
.q-filters{display:flex;align-items:center;flex-wrap:wrap;gap:8px;margin-bottom:20px}
.q-toggle{display:flex;align-items:center;gap:7px;border:1px solid var(--q-line);border-radius:7px;background:#fff;padding:8px 10px;min-height:37px;cursor:pointer;font-size:11px}
.q-toggle:has(input:checked){background:#eaf3e9;border-color:#acc2aa;color:#315a3c}
.quality-page input[type=checkbox],.quality-dialog input[type=checkbox]{accent-color:#315b45;width:15px;height:15px;flex:none;margin:0;cursor:pointer}
.q-select{display:flex;align-items:center;gap:6px;font-size:10px;color:var(--q-muted);max-width:100%}
.quality-page .q-select select{font-size:11px;max-width:150px;padding:8px}
.q-layout{display:grid;grid-template-columns:minmax(0,.95fr) minmax(0,1.05fr);gap:20px;align-items:start}
.q-inbox,.q-review{border:1px solid var(--q-line);border-radius:13px;background:white;min-width:0;overflow:hidden}
.q-list-heading{display:flex;justify-content:space-between;gap:10px;align-items:center;padding:18px 18px 14px;border-bottom:1px solid var(--q-line)}
.q-list-heading h2{font-size:14px;letter-spacing:-.2px;margin:0;font-weight:600}
.q-list-heading h2 span{display:inline-block;background:#eff3ed;padding:1px 7px;font-size:10px;border-radius:5px;margin-left:5px;vertical-align:middle}
.q-list-heading p{font-size:11px;color:var(--q-muted);margin:5px 0 0}
.quality-page .q-sort select{font-size:10px;padding:7px;max-width:130px;background:#f9fbf7}
.q-interaction{width:100%;display:flex;align-items:flex-start;gap:11px;padding:17px 18px;background:white;border:0;border-bottom:1px solid #edf1e9;color:var(--q-ink);font:inherit;text-align:left;position:relative}
.q-interaction:hover{background:#f8fbf5}
.q-interaction.is-selected{background:#f0f6ed;box-shadow:inset 3px 0 #527b50}
.q-channel{display:flex;align-items:center;justify-content:center;width:31px;height:33px;flex:none;border:1px solid #e1e9df;border-radius:9px;background:#f6f8f3;color:#71846c;margin-top:2px}
.q-channel-email{background:#f1f4fa;color:#7d8ba0;border-color:#e8edf4}
.q-channel-chat{background:#f8f2e9;color:#ad916e;border-color:#efe7d9}
.q-channel svg{width:14px;height:14px}
.q-interaction-main{min-width:0;flex:1}
.q-interaction-main strong{display:block;font-size:12px;font-weight:600;line-height:1.5;overflow-wrap:anywhere}
.q-interaction-main>span{display:block;font-size:10px;color:var(--q-muted);margin:5px 0;overflow-wrap:anywhere}
.q-interaction-main i{font-style:normal;color:#b0bcac;padding:0 2px}
.q-interaction-main small{font-size:10px;color:#71806b;display:block;overflow-wrap:anywhere}
.q-interaction-right{display:flex;flex-direction:column;align-items:flex-end;gap:10px;flex:none}
.q-status{display:inline-flex;gap:5px;align-items:center;border:1px solid #e0e5dc;background:#f3f5ef;border-radius:5px;padding:3px 6px;font-size:9px;white-space:nowrap;color:#6a7863;font-weight:500}
.q-status i{width:4px;height:4px;border-radius:50%;background:currentColor}
.q-status.in_review{background:#fff5dd;border-color:#efe2b5;color:#956f2c}
.q-status.reviewed{background:#e8f3e8;border-color:#cee4d1;color:#48724d}
.q-scores{display:flex;gap:10px;align-items:center;font-size:9px;color:#7d8975}
.q-scores>span{display:grid;text-align:right;gap:2px}
.q-scores b{font-size:11px;font-weight:550;color:#405b40}
.q-scores .is-low b{color:#a16a39}
.q-pagination{padding:12px 18px;display:flex;align-items:center;justify-content:space-between;font-size:10px;color:var(--q-muted);background:#fcfdfa}
.q-pagination>div{display:flex;gap:5px}
.q-pagination .icon-btn{height:30px;width:30px;background:white;border:1px solid var(--q-line)}
.q-review-placeholder{display:flex;flex-direction:column;align-items:center;text-align:center;padding:58px 34px;background:linear-gradient(145deg,#fff,#f8faf5);min-height:390px;justify-content:center}
.q-review-placeholder h2{font-size:18px;font-weight:500;letter-spacing:-.5px;margin:18px 0 8px;max-width:250px}
.q-review-placeholder p{color:var(--q-muted);font-size:12px;max-width:290px;margin:0;line-height:1.7}
.q-review-placeholder ol{display:flex;flex-direction:column;gap:10px;text-align:left;margin-top:24px;padding-left:20px;color:#6b8167;font-size:11px}
.q-empty-icon{display:inline-flex;align-items:center;justify-content:center;border:1px solid #dfE8da;background:#f2f7ed;color:#6d8b62;width:44px;height:44px;border-radius:12px}
.q-empty-icon svg{width:21px;height:21px}
.q-empty{text-align:center;padding:44px 26px;color:var(--q-muted);font-size:12px;line-height:1.7}
.q-empty h1,.q-empty h3{color:var(--q-ink);margin:17px 0 9px;font-weight:550}
.q-empty h3{font-size:16px;letter-spacing:-.3px}
.q-empty p{max-width:340px;margin:0 auto 20px}
.q-small-empty{padding:25px 15px}
.q-review-heading{padding:20px 22px 0}
.q-review-meta{display:flex;align-items:center;justify-content:space-between;gap:12px}
.q-review-heading h2{font-size:20px;line-height:1.4;letter-spacing:-.5px;font-weight:600;margin:12px 0 5px;overflow-wrap:anywhere}
.q-review-heading>p{color:var(--q-muted);font-size:11px;margin:0}
.q-review-context{display:flex;align-items:center;gap:17px;padding:13px 0;font-size:10px;color:var(--q-muted)}
.q-review-context b{font-size:12px;font-weight:600;margin-left:4px;color:var(--q-ink)}
.q-review-context .btn{margin-left:auto;font-size:10px;padding:4px;min-height:28px}
.q-tabs{display:flex;padding:0 22px;gap:22px;border-bottom:1px solid var(--q-line);background:#fff}
.q-tabs button{font:inherit;background:none;border:0;border-bottom:2px solid transparent;padding:12px 0;font-size:11px;color:var(--q-muted);display:flex;align-items:center;gap:5px}
.q-tabs button.is-active{border-color:var(--q-green);color:var(--q-green);font-weight:600}
.q-tabs i{background:#b48a43;width:5px;height:5px;border-radius:50%}
.q-tab-body{padding:22px}
.q-section-title{display:flex;gap:10px;align-items:center;justify-content:space-between;margin-bottom:12px}
.q-section-title h3{font-size:13px;margin:0;font-weight:600}
.q-subtle{font-size:10px;color:var(--q-muted);font-weight:400}
.q-transcript{white-space:pre-wrap;font-size:12px;line-height:1.9;padding:20px;background:#fafbf7;border:1px solid #e7ecdf;border-radius:9px;max-height:430px;overflow:auto;overflow-wrap:anywhere}
.q-audio{display:flex;align-items:center;gap:10px;border:1px dashed #d6e0ce;border-radius:9px;padding:13px;margin:17px 0;color:#77906b}
.q-audio>div{flex:1;min-width:0}
.q-audio strong{font-size:11px;font-weight:600;color:#607857}
.q-audio p{font-size:10px;margin:3px 0 0;line-height:1.5;color:var(--q-muted)}
.q-source{font-size:11px;padding:10px 0;margin-bottom:16px}
.q-source summary{display:flex;align-items:center;gap:7px;cursor:pointer;color:#68805d}
.q-source p{overflow-wrap:anywhere;white-space:pre-wrap;padding:8px 0;margin:0}
.q-source small{font-size:10px;color:var(--q-muted)}
.q-score-overview{display:flex;align-items:center;gap:20px;background:#f3f7ee;border:1px solid #e1ead8;border-radius:10px;padding:17px;margin-bottom:15px}
.q-score-overview>div:first-child{border-right:1px solid #dce6d1;padding-right:20px}
.q-score-overview span{display:block;font-size:10px;color:#728368}
.q-score-overview strong{display:block;font-size:28px;font-weight:550;letter-spacing:-1px;color:#40613b}
.q-score-overview b{font-size:11px;font-weight:550}
.q-score-overview p{font-size:10px;color:var(--q-muted);margin:5px 0 0}
.q-criterion{display:grid;grid-template-columns:minmax(0,1fr) 92px;gap:5px 14px;align-items:center;padding:15px 0;border-bottom:1px solid #eef2e8}
.q-criterion label{font-size:12px;display:flex;gap:8px;align-items:baseline;font-weight:550}
.q-criterion label span{font-size:9px;color:#8c9e80;font-weight:400}
.q-criterion p{font-size:10px;line-height:1.6;color:var(--q-muted);margin:5px 0 0 22px}
.q-criterion .q-field-error{grid-column:1/-1}
.q-scorecard{margin-bottom:20px}
.q-field{font-size:12px;font-weight:550;display:block;margin-bottom:9px}
.q-field>span{display:block;font-size:10px;font-weight:400;color:var(--q-muted);margin-top:4px}
.q-form-row{display:grid;grid-template-columns:1fr 1fr;gap:13px;margin-top:16px}
.q-form-row label{display:grid;gap:7px;align-content:start;font-size:11px}
.q-note{color:var(--q-muted);font-size:10px;line-height:1.7;margin:15px 0}
.q-save-bar{display:flex;gap:10px;align-items:center;justify-content:space-between;padding-top:16px;border-top:1px solid var(--q-line);margin-top:18px}
.q-save-bar>span{font-size:10px;color:#8b794d}
.q-field-error{display:block;color:#9f4c39;font-size:10px;margin-top:4px}
.quality-page [aria-invalid=true]{border-color:#b97059;background:#fffaf7}
.q-alert{display:flex;align-items:flex-start;gap:8px;border:1px solid #efddbd;background:#fff8e9;color:#8b6434;padding:12px;border-radius:8px;font-size:11px;line-height:1.6;margin:12px 0}
.q-alert>svg{margin-top:2px}
.q-success{color:#4f7b47;font-size:11px;display:flex;gap:7px;align-items:center;margin:13px 0 0}
.q-load-error{display:flex;align-items:center;gap:10px}
.q-load-error>.q-alert{flex:1}
.q-conflict{padding:14px;background:#fff9ea;border:1px solid #e9dcb3;border-radius:10px;margin-bottom:17px;font-size:11px;color:#7d693e}
.q-conflict h3{font-size:12px;margin:0 0 8px}
.q-conflict p{margin:8px 0;line-height:1.7;overflow-wrap:anywhere}
.q-conflict details{padding:10px 0}
.q-conflict .btn{font-size:10px;min-height:32px;background:#fffdf8}
.q-preserve{white-space:pre-wrap}
.q-comment-list{margin:20px 0}
.q-comment-list article{display:flex;gap:10px;margin:20px 0;font-size:11px}
.q-comment-list article>div{flex:1;min-width:0}
.q-person{display:inline-flex;align-items:center;justify-content:center;flex:none;background:#eef2e8;color:#708463;width:28px;height:28px;border-radius:8px;font-size:11px;font-weight:600}
.q-comment-list b{font-size:11px;font-weight:600}
.q-comment-list time{display:block;font-size:9px;color:#899580;margin:3px 0}
.q-comment-list p{padding:11px 13px;border-radius:0 9px 9px 9px;background:#f6f8f2;line-height:1.8;white-space:pre-wrap;overflow-wrap:anywhere;margin:7px 0 0}
.q-discussion>p{margin-top:0}
.q-discussion form{padding-top:20px;border-top:1px solid var(--q-line)}
.q-discussion form>label{display:block;font-size:11px;font-weight:550;margin-bottom:9px}
.q-comment-actions{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-top:12px}
.q-comment-actions>span{font-size:9px;color:var(--q-muted)}
.q-boundary{text-align:center;color:#8c9985;font-size:10px;padding:18px 0 0;margin:0}
.q-back{display:none!important}
.quality-dialog{width:620px;max-width:calc(100vw - 28px);color:#2c4436;padding:25px}
.quality-dialog>header h2{font-size:21px;letter-spacing:-.6px}
.quality-dialog p.q-modal-intro{font-size:12px;line-height:1.8;color:#738368;margin:14px 0 22px}
.quality-dialog fieldset{margin:0;padding:0;border:0;min-width:0}
.quality-dialog fieldset>label,.quality-dialog .q-form-row label{display:grid;gap:7px;font-size:11px;margin-bottom:16px;line-height:1.6}
.quality-dialog input:not([type=checkbox]){width:100%}
.quality-dialog .q-form-row{margin-top:0}
.quality-dialog .q-form-row>label{margin-bottom:12px}
.quality-dialog .q-confirm{display:flex;align-items:start;gap:9px;font-size:11px;margin:17px 0 0}
.quality-dialog .q-confirm input{margin-top:2px}
.quality-dialog .q-note{font-size:10px;line-height:1.7;color:#7c8a70}
.q-transcript-entry{margin:2px 0 18px;font-size:11px}
.q-transcript-entry summary{padding:10px 0;cursor:pointer;color:#5c7d4f}
.q-transcript-entry summary span{color:#95a28b;font-size:10px;margin-left:7px}
.q-modal-footer{display:flex;justify-content:space-between;align-items:center;gap:10px;padding-top:16px;border-top:1px solid #e6ecdf}
.q-create-message:empty{display:none}
.q-auditor-list{display:flex;flex-direction:column}
.q-auditor-list>label{display:flex;align-items:center;gap:10px;padding:13px 0;border-bottom:1px solid #eaf0e3;cursor:pointer}
.q-auditor-list>label>span:nth-child(2){flex:1;min-width:0}
.q-auditor-list b{display:block;font-weight:550;font-size:12px}
.q-auditor-list small{display:block;font-size:10px;color:#80916f;margin-top:3px;overflow-wrap:anywhere}
.q-loading h1{font-size:23px;font-weight:500;margin:20px 0 30px}
.q-skeleton{height:110px;border-radius:12px;background:linear-gradient(100deg,#f3f6ee,#e9eee3,#f3f6ee);background-size:200% 100%;animation:q-pulse 1.4s ease-in-out infinite;margin:15px 0}
@keyframes q-pulse{50%{background-position:100% 0}}
@media(prefers-reduced-motion:reduce){.q-skeleton{animation:none}}
@media(min-width:1500px){.q-layout{grid-template-columns:minmax(0,1fr) minmax(0,1.1fr)}.q-interaction{padding:20px}.q-interaction-main strong{font-size:13px}.q-tab-body{padding:25px}}
@media(max-width:1200px){.quality-page{padding:25px 22px}.q-heading{align-items:start;flex-direction:column;gap:16px}.q-heading h1{font-size:25px}.q-metric{padding:14px 12px}.q-metric small{font-size:9px}.q-layout{grid-template-columns:minmax(0,.85fr) minmax(0,1.15fr)}.q-interaction{padding:14px 12px;gap:8px;flex-wrap:wrap}.q-interaction-main{flex:1 1 calc(100% - 45px)}.q-interaction-right{flex-direction:row;align-items:center;justify-content:space-between;flex:1;margin-left:39px}.q-scores{gap:14px}.q-scores>span{display:flex;gap:4px;align-items:baseline}.q-review-heading{padding:18px 18px 0}.q-tab-body{padding:18px}.q-tabs{gap:18px;padding:0 18px}.q-list-heading{padding:14px;flex-wrap:wrap}}
@media(max-width:900px){.q-metrics{grid-template-columns:repeat(3,minmax(0,1fr))}.q-metric:nth-child(4){grid-column:auto}.q-average{grid-column:span 2}.q-average strong{font-size:25px}.q-layout{grid-template-columns:1fr}.q-interaction{flex-wrap:nowrap}.q-interaction-main{flex:1}.q-interaction-right{flex:none;margin-left:0;align-items:flex-end;flex-direction:column}.q-review-placeholder{display:none}.q-has-review>.q-heading,.q-has-review>.q-metrics,.q-has-review>.q-workspace-note,.q-has-review>.q-inbox-controls,.q-has-review .q-inbox{display:none}.q-back{display:inline-flex!important;margin:0 0 15px;padding-left:0!important}.q-review-heading{padding:18px 20px 0}.q-review-context{padding:15px 0}.q-tab-body{padding:20px}.q-has-review{padding-top:16px}}
@media(max-width:600px){.quality-page{padding:22px 13px}.q-heading{gap:17px;margin-bottom:19px}.q-heading h1{font-size:24px;max-width:340px}.q-heading h1 .q-free{font-size:9px}.q-heading p{font-size:12px}.q-heading .q-actions{width:100%}.q-heading .q-actions .btn{flex:1}.q-metrics{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.q-metric{padding:13px}.q-metric strong{font-size:25px}.q-metric small{font-size:9px}.q-metric>span{font-size:11px}.q-average{grid-column:1/-1;display:grid;grid-template-columns:1fr auto;gap:0 10px;padding:12px 14px}.q-average>span{grid-column:1}.q-average strong{grid-column:2;grid-row:1/3;font-size:24px;align-self:center}.q-workspace-note{align-items:flex-start;font-size:10px;margin:13px 0 16px}.q-workspace-note svg{margin-top:2px}.q-toolbar{gap:8px}.q-queue-nav{gap:15px}.q-queue-nav button{font-size:10px}.q-toolbar .q-refresh{font-size:0;padding:7px;min-height:30px}.q-toolbar .q-refresh svg{width:14px}.q-search{gap:5px}.q-search .btn{font-size:10px;padding:7px}.q-filters{gap:7px;display:grid;grid-template-columns:1fr 1fr}.q-toggle{font-size:10px;gap:6px;padding:8px}.q-select{display:grid;gap:4px;font-size:10px}.quality-page .q-select select{max-width:100%;width:100%;font-size:11px;min-height:36px}.q-interaction{gap:9px;padding:15px 12px;flex-wrap:wrap}.q-interaction-main{flex:1 1 calc(100% - 45px)}.q-interaction-main strong{font-size:12px}.q-interaction-right{margin-left:40px;flex:1;flex-direction:row;align-items:center;justify-content:space-between}.q-scores{gap:13px}.q-interaction-main>span{font-size:10px}.q-list-heading{padding:13px 12px}.q-list-heading h2{font-size:13px}.q-list-heading p{font-size:10px}.quality-page .q-sort select{font-size:10px;max-width:105px}.q-review-heading h2{font-size:20px}.q-review-context{gap:12px}.q-review-context .btn{font-size:9px;max-width:110px}.q-review-heading{padding:16px 15px 0}.q-tabs{padding:0 15px;gap:18px}.q-tabs button{font-size:11px;min-height:44px}.q-tab-body{padding:18px 15px}.q-audio{align-items:flex-start;gap:7px}.q-audio>.q-free{display:none}.q-criterion{grid-template-columns:minmax(0,1fr) 83px;gap:5px 8px}.q-criterion label{font-size:11px}.q-criterion p{font-size:10px;margin-left:0}.q-score-overview{gap:13px;padding:13px}.q-score-overview>div:first-child{padding-right:13px}.q-score-overview strong{font-size:24px}.q-form-row{grid-template-columns:1fr;gap:12px}.q-save-bar{flex-wrap:wrap}.q-save-bar .btn{margin-left:auto}.q-save-bar>span{font-size:9px}.q-comment-actions{flex-wrap:wrap}.q-comment-actions .btn{margin-left:auto}.q-boundary{font-size:9px}.q-has-review{padding-top:12px}.quality-dialog{padding:21px 18px;max-width:calc(100vw - 20px)}.quality-dialog .q-form-row{grid-template-columns:1fr 1fr;gap:10px}.quality-dialog .q-modal-footer .btn{font-size:11px}.q-load-error{display:block}}

.quality-page .q-search input[type=search]{border:0;box-shadow:none;outline-offset:2px}.q-review-context .q-previous{margin-left:auto;width:25px;height:28px;min-width:25px}.q-review-context .q-previous+.btn{margin-left:0}